Community Patient Care Specialists

1 week ago


Melbourne, Victoria, Australia Royal Flying Doctor Service Full time

Company Overview

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The Royal Flying Doctor Service (RFDS) is a reputable charity that has been serving Australians since 1928. Our organization provides emergency road, aeromedical, and primary health services for people in rural and remote Australia.

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About the Role

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We are seeking applications from Community Patient Care Specialists for casual positions in Echuca. As a recognized leader within the Non-Emergency Patient Transport (NEPT) industry, we offer world-class training and induction, opportunities for professional growth, and a supportive and inclusive organizational culture.

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Key Responsibilities

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- Perform patient assessment and intervention on-road
- Provide high-quality patient care and treatment during on-road transport
- Develop and maintain positive working relationships with patients and stakeholders
- Assess the effectiveness of any intervention in accordance with all RFDS guidelines, NEPT regulations, and within prescribed scope of practice.
- Perform independently and problem-solve within established policies and procedures
- Work collaboratively with other team members
- Maintain an understanding of RFDS policies and procedures and NEPT regulations to support best practice and patient outcomes

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Qualifications and Experience

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- Qualified as a Patient Transport Officer (PTO) – Minimum of qualification of Cert III in Non-emergency Patient Care
- Experience working in the NEPT sector in an equal role desirable but not essential
- Hold a FULL Victorian Drivers license and have the ability to drive in both city and country traffic conditions and provision of a satisfactory driving history report
- Availability to work shifts across 7 days

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Salary and Benefits

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As a Community Patient Care Specialist with the Royal Flying Doctor Service, you can expect a competitive salary, including generous penalties and overtime allowances, access to salary packaging for all employees, including our casuals, and a less stressful environment than in emergency/pre-hospital care. You will also have supported opportunities to work at different locations across the state, great parental leave benefits, options to work across specialist resources, and an ideal steppingstone if you are considering a career in pre-hospital emergency care or as a nurse or paramedic practitioner.

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Mandatory Vaccination Policy

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As part of the application process, you will be required to provide evidence of the following vaccinations:

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  • ">
  • Hepatitis B">
  • Chicken Pox">
  • Measles, Mumps and Rubella">
  • Diphtheria, Tetanus and Pertussis">
  • Annual Influenza">
  • COVID-19 (2 vaccinations + booster)">
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All positions are subject to a National Police Check and holding a Working with Children Check.

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How to Apply

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Please note that all applicants require the right to work in Australia. We encourage applications from individuals of underrepresented backgrounds to apply, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI communities.

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$65,000 - $80,000 per annum

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Note: The estimated salary range is based on national averages and may vary depending on location and experience.



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