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Senior Demand Planner

2 months ago

Sydney, New South Wales, Australia Koala Full time
About the Role

We are seeking a highly skilled Demand Planning Strategist to join our team at Koala. As a key member of our planning function, you will play a pivotal role in shaping our demand planning strategy and contributing to the overall success of our organization.

Key Responsibilities
  • Lead the demand planning function, focusing on enhancing the accuracy of our bottom-up forecast and demand plan with system support.
  • Collaborate with internal marketing and growth teams to align the demand plan with our sales and marketing objectives, ensuring a cohesive approach.
  • Manage demand-related exceptions within our planning platform, including significant deviations in sales versus forecast, high mean absolute percentage error (MAPE), and bias swings.
  • Work closely with internal product and marketing teams on new product introductions and terminations, ensuring our demand planning platform is reflective of any expected cannibalization, halo, replacement, or reference product impacts.
  • Assist with commercial endorsements of new products and ranges, providing transparent views on inventory investment while providing feedback on launch timings and plans from an operational perspective.
  • Lead promotional planning cycles with broader business units, ensuring operational demand plan is finalized for replenishment within lead times.
  • Maintain all master data that relates to forecasting within the planning platform.
  • Provide visibility on excess inventory (actuals versus risk) and slow-moving lines to be actioned by the wider team.
  • Work with other senior members of the team to reinvent our current Koala ways of reporting in relation to inventory and demand outlooks.
  • Attend and provide insights across various Koala forums in relation to demand constraints, drivers, risks, and levers.
  • Assist with projects to achieve greater efficiencies within planning and across the supply chain.
Requirements
  • 3-5 years of experience in demand planning (essential).
  • Experience owning demand reporting metrics, including bias, error, forecast value added (FVA), MAPE, stock and warehouse allocation percentage error (SWAPE), and lags.
  • Previous experience with demand planning tools, such as Logility, RELEX, or Anaplan.
  • Involvement in previous system/tool implementations is a bonus.
  • Advanced analytical skills across Microsoft Excel and Google Sheets.
  • Previous experience within sales and operations planning (S&OP) and/or integrated business planning (IBP) structures and processes.
  • Experience in a direct-to-consumer supply chain is desirable.
  • Previous exposure to bill of materials/shared componentry, particularly in the furniture industry, is a plus.
  • Excellent written and verbal communication skills.
  • Ability to confidently lead and actively engage in high-level discussions and forums.
  • A team player who can also work independently.
  • Self-motivated, task-oriented, and organized.
  • Ability to perform in a time-sensitive environment.
  • A passion to stay up-to-date on current industry trends.
What We Offer
  • Flexible working arrangements, allowing you to do your best work in a way that suits you.
  • Generous time off and parental leave to maintain a healthy work-life balance.
  • A fully stocked kitchen with an emphasis on healthy, local, and organic produce.
  • Pet-friendly work environment.
  • Surprise and delight experiences, including free Koala products and discounts for friends and family.
  • Access to our Employee Assistance Program, including unlimited sessions for financial, work, relationship, family, or wellbeing support.
  • Partnership with RMIT, offering discounted courses, unlimited access to LinkedIn Learning, and Koala-facilitated resources.
  • Community and connection opportunities, including BCorp certification, WWF partnership, volunteer days, and membership in SoftLanding.