Operations Director

3 weeks ago

Melbourne, Victoria, Australia The Reject Shop Full time

The Reject Shop is an ASX listed Australian Discount Variety retailer currently operating over 381 stores nationwide. Our supportive team culture and customer-centric approach enable us to deliver the best value and variety possible.

We are seeking a skilled Operations Director to join our Operations Team in the Northern Eastern Suburbs and Regional Victoria region. This exciting opportunity will see you play a key role in contributing to the profitability and growth of The Reject Shop by championing strategy, values, and driving our purpose to our team and customers.

Key Responsibilities:
  • Drive store standards through effective communication, regular store visits, and coaching.
  • Create a culture of high performance across store teams, focused on delivering targeted results, and leading a one-touch, one-way of working.
  • Utilise trending analysis to drive commercial outcomes, relevant to KPIs and critical business focus points.
  • Develop and implement proactive strategies to maximise sales, reduce costs, and manage wage and stock loss.
  • Partner closely with People and Culture to drive performance in people and develop internal succession planning and talent.
  • Review store operations trading reports monthly to celebrate results and identify opportunities for improvement.
  • Lead by example through transparent, honest, integrity, and care for our people.

Requirements:

  • Refined leadership skills with significant experience in high-volume discount variety operational leadership roles.
  • A demonstrated history of achieving sales and KPI targets.
  • A proven track record of building top-performing teams.
  • Strong relationship-building skills and refined communication.
  • Microsoft Office Suite proficiency.
  • At least 8 years' experience in a quality assurance role.
  • High attention to detail.

What We Offer:

  • A supportive and diverse company culture that prioritises your wellbeing and provides a fun, safe, and respectful work environment.
  • Structured onboarding followed by a buddy support program to ensure a smooth transition.
  • Team Member discount for you and an immediate family member (permanent team members).
  • Wage Stream - instant access to your pay for financial wellbeing.
  • Structured development plans and training provided to support your career growth.
  • Paid parental leave program supporting primary and secondary caregivers.
  • Employee Assistance Program - free and confidential professional counselling for work and personal issues.

Estimated Salary Range:

$120,000 - $180,000 per annum, depending on experience.

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