
Retail Experience Specialist
1 day ago
This role is ideal for individuals who thrive in a fast-paced environment and are passionate about delivering exceptional customer experiences.
We stock a diverse range of products across surf, skate, streetwear, and fashion. Our stores serve as hubs that connect our customers to events, influencers, and trends, allowing them to live life on their terms.
The Role:- Deliver an outstanding experience for customers during peak periods
- Provide excellent product knowledge, service, and solutions
- Maintain store appearance by keeping the shopfloor neat and tidy
- Ensure optimal store setup for promotions and sales, with a focus on timely restocking
- Offer superior customer service to each visitor
- Manage inventory movement, optimize sales, and uphold high standards of store presentation
- Demonstrate strong product expertise and recommend items based on customer needs or preferences
- Support senior team members with assigned tasks
- Prior experience in a customer-facing role is beneficial
- A strong commitment to delivering exceptional customer experiences
- Ability to work efficiently in a dynamic environment and multitask to serve multiple customers
- An energetic and enthusiastic approach to store operations, combined with a personable attitude towards customers
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