High-Quality Carer Services Manager

3 weeks ago


Campbelltown, Australia Wellways Australia Limited Full time

About the Role

We are seeking a highly skilled and experienced Service Manager to lead our Carer Gateway team in NSW. As a key member of our leadership team, you will be responsible for developing and implementing strategies to enhance the quality and accessibility of our services.

Job Summary

The successful candidate will have a proven track record of delivering high-quality services and building strong relationships with stakeholders. You will work closely with our National Manager Service Delivery to achieve program financial objectives and contractual KPIs.

About Us

Wellways Australia Limited is a leading provider of carer services, committed to creating inclusive communities where everyone can imagine and achieve their hopes and potential. We value diversity, equity, and inclusivity and strive to create a workplace that is respectful, safe, and welcoming.

Your Key Responsibilities

  • Nurturing and developing a capable and committed team to deliver high-quality services
  • Providing leadership in the management and development of best practice service delivery across the Carer Gateway program
  • Ensuring that program financial objectives and contractual KPIs are met
  • Developing Wellways' profile and presence in the area as a leading provider of carer services
  • Embedding Wellways values and practice principles in everything we do
  • Leading local responses to emerging risks and opportunities
  • Delivering against Activity Work and Community Engagement Plans

Your Skills and Qualifications

  • Tertiary Qualifications in a social science or related discipline or equivalent experience
  • Demonstrated experience working within at least one of the Caring, Mental Health, Community, Disability or Health Sciences Sectors
  • A minimum of 2 years management experience
  • Right to work within Australia
  • Current valid Driver's Licence and the ability to undertake some travel
  • NDIS Worker Orientation Module Certificate
  • Satisfactory National Police Records Check
  • NDIS Worker Screening Check
  • Working with Children's Check

What We Offer

  • Purpose-Driven Culture: Immerse yourself in a culture where passion meets purpose
  • Equitable and Inclusive Work Environment: We take pride in fostering a workplace that's not just diverse, but also equitable and socially inclusive
  • Salary Packaging: Enhance your financial well-being with our salary packaging option, which lets you allocate up to $15,899 of your salary for specific expenses before taxes kick in
  • Meal and Entertainment Allowance: Indulge in the joys of life with our meal and entertainment allowance, available through salary packaging
  • Employee Assistance Program: We understand that life comes with its challenges, and your well-being is important to us

Estimated Salary:$58.23 per hour + superannuation + salary packaging benefits



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