Customer Service Professional

4 weeks ago


Browns Plains, Queensland, Australia Great Southern Bank Full time

Role Overview:

As a Customer Service Specialist at Great Southern Bank, you will be the first point of contact for our customers and their retail banking needs based in Browns Plains.

Your Impact:

  • Help customers meet their financial goals through our savings, insurance, and personal lending products.
  • Deliver sales and lending results that drive business growth.
  • Support our purpose of helping every Australian own their own home.

What You'll Enjoy:

  • Learning new products, services, and ways of working that benefit our customers.
  • Challenging yourself to exceed customer expectations with each conversation.
  • Building connections with the local community and meeting new people.
  • Helping customers solve problems by matching products and solutions to their needs.
  • Getting results that help our customers achieve their financial and lifestyle goals.
  • Protecting customers through our strict adherence to policies and regulations.

Why Great Southern Bank?

We're a bank that truly helps people, and our employees enjoy a range of fantastic benefits that support their development and wellbeing. We offer flexible working arrangements, study leave, professional wellbeing coaching, and access to our wellbeing centre. Plus, you'll enjoy discounts on our products and services, such as savings and transaction accounts, insurance, home loans, and more.

Join Our Team: Great Southern Bank is committed to building a strong, inclusive, and diverse workplace where people feel valued, connected, and respected. We value diverse backgrounds, cultures, abilities, ideas, and experiences and support an inclusive culture through flexible ways of working, collaboration, and fair decision making that empowers our employees to be at their best every day.



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