Sales and Customer Support Coordinator
1 day ago
About The Role
We are seeking a highly motivated Sales Support Team Member to join our dynamic team at The Good Guys. As the Sales and Customer Support Coordinator, you will play a critical role in managing customer orders, responding to inquiries, and optimising processes to meet shared objectives and achieve exceptional results.
Key Responsibilities:
- Ensure efficient delivery of customer orders and timely resolution of issues.
- Respond promptly to customer requests via phone and email.
- Manage backorders and follow up on invoices regularly.
- Process sales and quotes to facilitate the efficient delivery of products.
- Identify and escalate defects to trigger corrections and mitigate reputational and financial risks.
- Follow established processes for issue escalation and provide input for business investigations as needed.
- Collaborate with stores and other teams to resolve purchase-related issues.
Requirements:
You are a driven and motivated individual who thrives in a fast-paced environment. To be successful in this role, you will have:
- Previous call centre experience.
- Excellent communication skills and computer literacy.
- Ability to multitask and navigate multiple systems simultaneously.
- Punctuality and reliability.
What We Offer:
In exchange for your hard work and dedication, we offer:
- A competitive salary of $50,000 - $60,000 per annum.
- The opportunity to work in a supportive and inclusive team environment.
- Access to ongoing training and development opportunities.
- A generous team member discount program.
- A chance to build a long-term career with a multi-award winning company.
About Us:
The Good Guys is Australia's largest and fastest-growing electrical and appliance retailer. We operate over 100 stores nationwide and have a strong presence in the Australian market.
-
Senior Disability Support Coordinator
1 month ago
Sale, Australia Melba Support Services Full timeSenior Disability Support CoordinatorMelba Support Services is seeking a highly skilled and dedicated Senior Disability Support Coordinator to join our team in Sale. As a key member of our team, you will play a vital role in ensuring the highest level of care and support for individuals with disabilities.Key Responsibilities:Assist the House Supervisor in...
-
Senior Support Coordinator
2 weeks ago
Sale, Australia Melba Support Services Full timeAbout the RoleMelba Support Services is seeking a highly skilled and experienced Support Coordinator to join our team in Sale. As a key member of our team, you will be responsible for providing exceptional support to individuals with disabilities, empowering them to live fulfilling lives.Key Responsibilities:Assist the House Supervisor in the day-to-day...
-
Senior Disability Support Coordinator
1 month ago
Sale, Australia Melba Support Services Full timeSenior Disability Support CoordinatorMelba Support Services is seeking a highly skilled and dedicated Senior Disability Support Coordinator to join our team in Sale. As a key member of our team, you will work closely with the House Supervisor to deliver high-quality support services to individuals with disabilities.Key Responsibilities:Assist the House...
-
Sales Coordinator
1 week ago
Sale, Australia The Good Guys Full timeAbout The Good GuysThe Good Guys is a leading retailer in Australia's electrical and appliance market. We're committed to delivering exceptional customer experiences and building strong relationships with our customers, stakeholders, and team members.The RoleWe're seeking an experienced Sales Support Team Member to join our team. As a Sales Support Team...
-
Sales Coordinator
3 weeks ago
Sale, Australia The Good Guys Full timeAbout The Good GuysWe're driven by our purpose to help families live better for less. As a leading electrical and appliance retailer, we have over 4,000 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne.Our heritage dates back to 1952, and today we build on that while always focused on...
-
Sales Coordinator
4 months ago
Sale, Australia The Good Guys Full timeAbout Us At The Good Guys we‘re driven by our purpose to help families live better for less. Part of Australia’s largest and fastest growing electrical and appliance retailer, we have over 4,000 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne. Since 1952 we’ve been delighting...
-
Senior Disability Support Coordinator
5 days ago
Sale, Australia Melba Support Services Full timeJob DescriptionMelba Support Services is seeking a highly skilled and dedicated Senior Disability Support Coordinator to join our team in Gippsland.This is an exciting opportunity for a passionate advocate to work with people with disabilities, their families, and our staff to deliver high-quality support services.About the RoleAssist the House Supervisor...
-
Advanced Disability Support Worker
1 month ago
Sale, Australia Melba Support Services Full timeDescriptionMelba Support Services are actively recruiting for a 2IC DDSO2A to join our team on a Permanent Part time basis in Sale. As part of our team in Gippsland, you will work alongside the House Supervisor implementing quality services to the people we support and guide, mentor and support the staff. You will work alongside people we support, their...
-
Sales Coordinator
3 weeks ago
Sale, Australia The Good Guys Full timeAbout The Good GuysWe're driven by our purpose to help families live better for less. As a Sales Support Team Member, you'll play a critical role in managing customer orders, responding to inquiries, and optimising processes to meet shared objectives and achieve exceptional results.Key ResponsibilitiesEnsure efficient delivery of customer orders and timely...
-
Sales Coordinator
3 weeks ago
Sale, Australia The Good Guys Full timeAbout The RoleThe Sales Support Team Member will play a critical role in managing customer orders, responding to inquiries, and optimising processes to meet shared objectives and achieve exceptional results.Key ResponsibilitiesEnsure efficient delivery of customer orders and timely resolution of issues.Respond promptly to customer emails and phone...
-
Sales Coordinator
3 weeks ago
Sale, Australia The Good Guys Full timeAbout The RoleThe Sales Support Team Member will play a critical role in managing customer orders, responding to inquiries, and optimising processes to meet shared objectives and achieve exceptional results.Key ResponsibilitiesEnsure efficient delivery of customer orders and timely resolution of issues.Respond promptly to customer requests.Manage backorders...
-
Commercial Sales and Operations Coordinator
7 minutes ago
Sale, Australia The Good Guys Full timeAbout The RoleWe are seeking a highly motivated and driven Commercial Sales and Operations Coordinator to join our team at The Good Guys. As a key member of our sales support team, you will play a critical role in managing customer orders, responding to inquiries, and optimizing processes to meet shared objectives.Job SummaryThe ideal candidate will have...
-
Sales Coordinator
4 weeks ago
Sale, Australia The Good Guys Full timeAbout The Good GuysWe're a leading Australian retailer, driven by our purpose to help families live better for less. With over 4,000 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne, we're committed to delivering exceptional customer experiences.Why Work with Us?We have a supportive,...
-
Sales Coordinator
4 weeks ago
Sale, Australia The Good Guys Full timeAbout The Good GuysWe're a leading Australian retailer, driven by our purpose to help families live better for less. With over 4,000 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne, we're committed to delivering exceptional customer experiences.Why Work with Us?We have a supportive,...
-
Sales Coordinator
1 month ago
Sale, Australia The Good Guys Full timeAbout The Good GuysWe're a leading Australian retailer, driven by our purpose to help families live better for less. With over 4,000 employees across our nationwide network of more than 100 stores and a support office based in Southbank, Melbourne, we're committed to delivering exceptional customer experiences.Why Work with Us?We have a supportive,...
-
Advanced Disability Support Worker
1 month ago
Sale, Australia Melba Support Services Full timeMelba Support Services are actively recruiting for a 2IC DDSO2A to join our team on a Permanent Part time basis in Sale. As part of our team in Gippsland, you will work alongside the House Supervisor implementing quality services to the people we support and guide, mentor and support the staff. You will work alongside people we support, their...
-
Sales and Order Coordinator
1 week ago
Sale, Australia The Good Guys Full timeAbout The RoleThe Good Guys is seeking a skilled Sales Support Team Member to join our team. As a Sales Support Team Member, you will play a critical role in managing customer orders, responding to inquiries, and optimising processes to meet shared objectives and achieve exceptional results.Key ResponsibilitiesEnsure efficient delivery of customer orders and...
-
Customer Sales Representative
1 month ago
Sale, Australia Repco Full timeAbout RepcoRepco is a leading automotive aftermarket parts company with over 400 stores across Australasia. We're passionate about delivering exceptional customer service and creating lasting impressions for our customers.Our TeamOur team members are valued and appreciated, and we're committed to providing a safe and inclusive work environment. We believe in...
-
Disability Support Worker
2 months ago
Sale, Australia Melba Support Services Full timeJoin a leading not for profit in the disability support industry - Plan your life around regular working hours each week - Full training and support provided **About Us**: For over 50 years Melba Support Services has been providing services to people with disability that focus on supporting people to dream big, embrace life and do what they choose and...
-
Customer Sales Representative
3 weeks ago
Sale, Australia Repco Full timeAt Repco, we're passionate about delivering exceptional customer experiences. As a Customer Sales Representative, you'll play a key role in driving sales performance and building strong relationships with our customers.Key responsibilities include:Providing genuine service and creating lasting impressions for our customersDeveloping and maintaining effective...