Village Community Leader

1 week ago


Melbourne, Victoria, Australia Aveo Full time

About the Role

We are seeking a highly skilled and experienced Village Manager to join our team at Aveo Kingston Green. As a key member of our community, you will be responsible for creating a happy, welcoming, caring, and safe environment for residents and staff.

Key Responsibilities

  • Provide management support to the Regional Operations Manager to deliver the highest quality service to residents.
  • Coordinate resident and community engagement activities to enhance the overall resident experience.
  • Implement marketing and sales strategies to promote our community.
  • Manage day-to-day operations, including budget development and management.
  • Develop improvements to internal processes to ensure seamless service delivery.

What We Offer

  • Up to 12 weeks paid parental leave.
  • 2 additional 'All About Me' leave days per calendar year.
  • Ability to purchase additional annual leave.
  • Opportunities for further career development.

Requirements

  • Experience in a front-line customer-facing role, preferably in the retirement industry or a related field.
  • Highly developed interpersonal skills.
  • Demonstrated experience in customer engagement and satisfaction.
  • Budget development and management skills.
  • Strong administration and property management skills.
  • Ability to work autonomously.
  • Intermediate to Advanced user of the Microsoft Suite.
  • High-level written and verbal communication and negotiation skills.
  • Tertiary qualification in business or a related discipline (desirable).

About Us

Aveo is a leader in retirement living, with 30 years of experience. We provide a stable and supportive environment for our team members to grow and innovate. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. We're a dedicated group of over 1900 caring, friendly team members, united with our core values: Kindness, Care, and Respect. Together, we create thriving communities that help retired Australians be their best selves.


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