Customer Service Associate

1 week ago


Christmas Island, Australia Westpac Full time

Are you looking for a rewarding career in banking where you can make a real difference in people's lives? As a Teller at Westpac, you will be the face of our bank, providing exceptional customer service and helping our customers achieve their financial goals.

Salary: The estimated annual salary for this role is around $60,000-$70,000, depending on your level of experience and qualifications.

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Teller. In this role, you will be responsible for processing customer transactions efficiently and accurately, providing expert advice on financial products and services, and identifying opportunities to help our customers meet their financial needs.

Key Responsibilities:

  • Process customer transactions, including cash deposits, withdrawals, and transfers
  • Provide expert advice on financial products and services, including loans, credit cards, and savings accounts
  • Identify opportunities to help customers meet their financial needs and refer them to relevant products and services
  • Maintain accurate records and reports, including transaction logs and customer information

Requirements:

  • Diploma or certificate in business or finance (or equivalent experience)
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
  • Basic computer skills and knowledge of banking software

What We Offer:

  • A competitive salary package, including superannuation and leave entitlements
  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A supportive and collaborative team environment
  • The opportunity to work with a leading bank and contribute to the success of our customers and communities

How to Apply:

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please click on the 'Apply Now' button to submit your application, including your resume and a cover letter outlining your suitability for the role.



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