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Assessment Support Assistant

2 weeks ago

Sydney, New South Wales, Australia IDP International Education Specialists Full time
Job Description

IDP International Education Specialists is looking for a highly motivated and organized individual to join our team as an IELTS Operations Assistant / Invigilator.

About the Position

This role requires a customer-focused individual who can provide exceptional service to all customers, while ensuring compliance with IELTS rules and regulations. You will work closely with the Test Centre team to manage customer enquiries and other pre-test, test day and post-test activities.

Key Accountabilities
  • Provide excellent customer service and support.
  • Manage test centre resources and inventory.
  • Develop and implement efficient operational processes.
  • Collaborate with colleagues to achieve shared goals.
Qualifications and Skills
  • Demonstrated ability to work independently and effectively within a team.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and decision-making skills.
  • Customer-focused with strong attention to detail.