Program Officer

2 weeks ago


Adelaide, South Australia BespokeHR Full time
About the Opportunity

We are seeking a highly skilled and experienced Program Officer to join our team at CITB. As a key member of our Workforce Skills & Training team, you will be responsible for providing administrative support to our programs and initiatives.

Key Responsibilities
  • Process applications and claims in compliance with eligibility requirements set by CITB policies and funding conditions.
  • Administer CITB number registrations and variations.
  • Assist with conducting audits on claims and funding conditions and contribute to continuous improvement processes.
  • Provide administrative support to CITB programs and initiatives.
  • Proactively demonstrate a commitment to WHS, putting the safety of your co-workers, visitors, clients, and yourself first every time.
  • Contribute to the success of our business through collaboration, high performance, and working with respect.
Requirements
  • Minimum of 3 years administration experience (vocational or education sector desirable).
  • Experience in customer service-oriented roles, including complaint handling.
  • Demonstrated ability to multi-task, manage time effectively, and to respond to changing situations in a flexible manner.
  • Exposure to policy interpretation and the application of a range of administrative procedures and processes.
  • Advanced skills in Microsoft Office suite of programs, in particular Excel, Word, Outlook, and Teams.
  • Familiarity pulling and creating reports from a database.
  • Strong interpersonal and written and verbal communication skills, including demonstrated skills in consultation and capacity to interact at Senior Manager level and represent CITB in external contexts.
  • Demonstrated ability to think critically and creatively, use initiative, and develop solutions for complex tasks.
  • Highly developed time management, organisational, and multitasking skills with excellent attention to detail and accuracy.
About CITB

CITB is a whole-of-industry led organisation that provides support to attract, train, and retain South Australian building and construction workers by providing leadership in training and skills development.

We are committed to advancing South Australia's building and construction industries by funding quality training and initiatives that attract and develop a highly skilled workforce.



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