
Dynamic Hospitality Leader Wanted
2 days ago
Our Front of House Manager will play a pivotal role in leading our dynamic team to deliver exceptional customer experiences.
We are seeking an accomplished and charismatic hospitality leader to manage the day-to-day operations of our 100-seat café/bakery, serving 100kg of coffee weekly. The successful candidate will have:
- A minimum of 2 years' experience in high-level hospitality or retail environments, preferably in a similar setting.
- An infectious enthusiasm for delivering outstanding customer service, fostering a positive atmosphere that aligns with our brand.
- Excellent communication and leadership skills, with the ability to mentor and train existing staff, driving growth and development within our team.
- A deep understanding of the hospitality or retail sector, enabling informed decision-making and strategic planning.
The ideal candidate will be responsible for:
* Spearheading front-of-house operations, including staff supervision, customer service, and cash handling *
* Maintaining a pristine environment for customers and staff, ensuring impeccable hygiene standards*
* Driving initiatives to enhance customer satisfaction and loyalty through tailored processes and strategies*
* Collaborating with the management team to achieve key business objectives*
We look forward to meeting candidates who share our passion for delivering exceptional guest experiences
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