Leading Quality Assurance and Compliance Specialist

1 week ago

Canberra, ACT, Australia beBeeQuality Full time $88,175 - $100,724
Job Title: Quality Assurance Manager

As a Quality Assurance Manager, you will engage with internal and external stakeholders to identify, respond, and provide advice on issues to achieve work unit outcomes.

This includes providing advice and support to key stakeholders in support of our learning system governance.

The role informs continuous improvement activities through regular review of audit and compliance reports, feedback, and corrective actions.

About the Role:

You will partner with Groups, Services, and Job Family Sponsors to understand business intent and provide cost-effective learning and development solutions to meet capability requirements.

The Quality Assurance Manager comprises a team supporting the uplift in capability across Defence through the production and support of enterprise learning solutions.

Your Responsibilities:

  • Drive positive behaviour and performance in your team.
  • Engage and communicate with diverse internal and external stakeholders to identify, respond, and provide advice on issues.
  • Contribute towards ongoing self-improvement and professional development.
  • Influence outcomes to ensure best results for Defence are achieved.
  • Take initiative to achieve business outcomes.
  • Motivated to learn and adapt, contributing to organisational goals and vision.
  • Proficient in using a wide range of tools, including Microsoft Office tools and other IT systems.

Requirements:

  • Experience as an effective leader and manager of a team.
  • Highly effective communication skills (written and oral) with various internal and external stakeholders.
  • Experience with Learning Management Systems (SABA and Totara Learn LMS highly desirable).
  • Ability to critically analyse data and information to provide recommendations and insights for continuous improvement.

We Offer: The opportunity to contribute to the success of Defence through innovative learning solutions. Our team is committed to delivering high-quality solutions that meet the needs of our customers.

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