
Director of Operational Performance
5 days ago
We are seeking an accomplished leader to drive the optimization and strategic alignment of our operational functions.
The ideal candidate will have a proven track record of leading high-performing teams to achieve operational excellence, developing and implementing company-wide processes to drive alignment, accountability, and measurable outcomes, and ensuring smooth collaboration between cross-functional teams.
- Lead high-performing operational teams to achieve operational excellence through clear KPIs, reporting frameworks, and performance management.
- Develop and implement scalable processes, systems, and performance frameworks to drive business growth.
- Partner with executive leadership on strategic planning and execution of high-impact operational initiatives.
- Oversee process optimization projects to reduce costs, increase speed, and improve customer experience.
Key Qualifications:
- 8+ years in senior operations leadership roles, ideally in high-growth SaaS, fintech, or technology-driven businesses.
- Proven ability to lead multi-disciplinary teams and manage complex cross-functional initiatives.
- Demonstrated success in using AI and technology adoption to achieve operational step changes.
- Highly metric-driven, with strong analytical and decision-making skills.
We Offer:
- A hybrid flexible work arrangement with regular team offsites and strategy sessions.
- A competitive salary package including ESOP benefits.
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