Technology Specialist

6 days ago


City of Parramatta Council, Australia Paxus - Technology + Digital Talent Full time

Paxus - Technology + Digital Talent requires a talented Technology Specialist - Business Operations to drive digital transformation and improve business performance.

About the Role

We are seeking an experienced IT professional who can develop and maintain Smartsheet or AppSheet applications to automate business workflows and improve customer satisfaction.

The ideal candidate will have expertise in API integrations and system enhancements, as well as experience working with offshore development teams.

Key Responsibilities
  1. Design and implement business process improvements using Smartsheet or AppSheet applications.
  2. Collaborate with leadership to understand business requirements and develop IT solutions.
  3. Coordinate with offshore developers to align project priorities and deliverables.
  4. Provide technical support and training to internal teams.
  5. Implement and maintain integrations with Twilio (or similar communication platforms) and Zapier for process automation.
  6. Identify areas for automation and process improvement.
Requirements
  1. Hands-on experience with Smartsheet or AppSheet.
  2. Experience working with APIs and system integrations.
  3. Familiarity with Twilio (or similar communication platforms) and Zapier.
  4. Strong analytical and problem-solving skills.
  5. Excellent communication and collaboration skills.


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