Member Experience Ambassador

1 day ago

Albany, Western Australia beBeeService Part time $38,880 - $42,900

Are you looking for a career that truly cares about its employees, members, and community?

About the Job:
  • This role is an excellent opportunity to welcome members and visitors, deliver professional and friendly service, and deepen relationships.

We are seeking a highly motivated individual who will provide outstanding member service in a professional and friendly manner. The ideal candidate will have high school diploma or equivalent and customer service experience.

The successful candidate will have excellent interpersonal skills, ability to lift at least 10 pounds and stand for long periods of time. Additionally, proficiency in Microsoft Office Suite and excellent oral, written, and auditory communication skills are required.

Key Responsibilities:
  • Provide exceptional customer service in a professional and friendly manner.
  • Accurately process financial transactions.
  • Act as a first line of defense in detecting and reporting fraud or irregular activities.
  • Build strong relationships with members by engaging in conversations and making recommendations.
  • Problem-solve and resolve issues in a timely manner.
Requirements:
  • High School Diploma or equivalent preferred.
  • Customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
Preferred Skills:
  • Proficiency in Microsoft Office Suite.
  • Excellent written and verbal communication skills.

Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply.

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