Technical Support Engineer

3 days ago


Canberra, ACT, Australia Aurizon Holdings Limited Full time

Role Overview

This position is part of the IT Operations branch of the BS&T division and reports directly to the IT Client Services Team Lead. As a key member of our team, you will be responsible for providing level 2 support and administration for DHA's integrated applications, diagnosing and resolving escalated issues, and liaising with technical teams and business stakeholders.

Key Responsibilities

  • Providing technical support and administration for integrated applications
  • Diagnosing and resolving complex technical issues
  • Collaborating with technical teams and business stakeholders
  • Monitoring system uptime and performance
  • Maintaining knowledge base articles and documentation

Our Benefits



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