Technical Support Engineer
3 days ago
Role Overview
This position is part of the IT Operations branch of the BS&T division and reports directly to the IT Client Services Team Lead. As a key member of our team, you will be responsible for providing level 2 support and administration for DHA's integrated applications, diagnosing and resolving escalated issues, and liaising with technical teams and business stakeholders.
Key Responsibilities
- Providing technical support and administration for integrated applications
- Diagnosing and resolving complex technical issues
- Collaborating with technical teams and business stakeholders
- Monitoring system uptime and performance
- Maintaining knowledge base articles and documentation
Our Benefits
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