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Legal Support Specialist
2 weeks ago
Our organisation is seeking a highly skilled Legal Administration Officer to provide administrative support to our legal work and practice management.
This role requires an empathetic attitude to people living with disadvantage and facing mental health challenges. The successful applicant will be comfortable working with sensitive information and providing excellent customer service skills.
The ideal candidate will have experience in a legal setting and possess strong organisational skills, attention to detail, and the ability to exercise sound judgement and confidentiality.
Key Responsibilities- Process incoming and outgoing confidential legal correspondence and court documents via post, email, fax, and webform submission
- Support the work of the Telephone Advice Line, taking overflow calls when volunteers are unavailable
- Manage warm referrals from legal and non-legal organisations
- Experience working in a legal practice or Certificate IV in Legal Services qualification
- Ability to exercise sound judgement, confidentiality, sensitivity in the performance of duties
- Strong attention to detail and well-developed organisational skills