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Patient Transport Officer

2 months ago


Melbourne, Victoria, Australia Royal Flying Doctor Service Full time

PATIENT TRANSPORT OFFICER

  • Work with a leading charity organization in Australia
  • Deliver exceptional patient transport services within your community
  • Flexible casual roles with attractive salary packaging options

About the Organization

The Royal Flying Doctor Service (RFDS) has been a vital part of Australian healthcare since 1928, providing emergency road, aeromedical, and primary health services to those in rural and remote areas.

Our mission is to ensure that all individuals have access to essential healthcare services.

Mobile Patient Care (MPC) specializes in Non-Emergency Patient Transport, primarily operating in Victoria and New South Wales. Our extensive fleet of ambulances is supported by RFDS aircraft to enhance our transport services.

MPC offers clinical care for patients traveling between home and hospital, as well as to specialist clinics.



Role Overview

The RFDS Mobile Patient Care team is looking for applications from Ambulance Attendants and Paramedics for casual roles.

We take pride in providing top-notch patient care and treatment during the transport of individuals with various medical needs.

As a recognized leader in the Non-Emergency Patient Transport (NEPT) sector, we provide comprehensive training, opportunities for professional development, and a supportive organizational culture:


Key Responsibilities:


  • Conduct patient assessments and interventions during transport
  • Ensure high-quality patient care and treatment throughout the journey
  • Foster positive relationships with patients and stakeholders
  • Evaluate the effectiveness of interventions in line with RFDS MPC guidelines and NEPT regulations
  • Operate independently and solve problems within established policies
  • Collaborate effectively with team members
  • Maintain knowledge of RFDS MPC policies and NEPT regulations to support best practices and optimal patient outcomes
Required Qualifications and Experience:

  • Diploma of Paramedical Science (Ambulance), or
  • Bachelor of Health Science (Paramedic), or
  • Equivalent qualifications recognized by RFDS or DHHS
  • Proof of successful completion of clinical placements and a Clinical Skills Assessment, including a minimum of 400 hours of operational stretcher experience under supervision, and successful completion of clinical skills assessment (e.g., stage 8), or
  • Registered Nurse with the Nursing and Midwifery Board Australia, having completed an appropriate bridging course for non-emergency patient transport
  • Experience in the NEPT sector in a similar role is preferred but not mandatory
  • Hold a FULL Victorian Driver's license and be capable of driving in various traffic conditions
  • Availability for shifts across a 7-day roster

Benefits of Working with RFDS:

  • Work for a highly reputable charity recognized for its commitment to community service
  • Provide essential non-emergency patient care in a safe and supportive environment
  • Competitive penalties and overtime compensation
  • Access to salary packaging for all employees, including casual staff
  • A less stressful work environment compared to emergency/prehospital care
  • Opportunities to work at various locations across the state
  • Generous parental leave policies
  • Options to engage with specialized resources such as high acuity vehicles and the Non-Emergency Patient Transport aeromedical team
  • A valuable stepping stone for those considering a career in prehospital emergency care or as a nurse or paramedic practitioner
  • 2:1 staff to patient ratio
Vaccination Requirements:

As part of the application process, candidates must provide evidence of the following vaccinations:

  • Hepatitis B
  • Chicken Pox
  • Measles, Mumps, and Rubella
  • Diphtheria, Tetanus, and Pertussis
  • Annual Influenza
  • COVID-19 (2 vaccinations + booster)
All positions are subject to a National Police Check and require a Working with Children Check.

The Royal Flying Doctor Service is dedicated to fostering a diverse environment and is proud to be an equal opportunity employer.

We encourage applications from individuals of underrepresented backgrounds, including but not limited to, those from Aboriginal and Torres Strait Islander, culturally and linguistically diverse, and LGBTQI communities.

All applicants must have the right to work in Australia.