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System Operations Engineer
3 weeks ago
As a technical operations specialist, you will play a crucial role in the smooth functioning of our data centers. Your primary responsibility will be to deploy and maintain critical systems, ensuring that they are up and running at all times.
You will work closely with various teams, including facilities, engineering, and operations, to ensure seamless collaboration and effective communication. Your expertise in system deployment, maintenance, and troubleshooting will be invaluable in maintaining the high standards of safety and security that we strive for.
In this role, you will also have the opportunity to execute technical projects, manage installations from server provisioning to sensor calibration, supervise contractor work, and ensure that all activities meet our safety and quality standards.
Key Responsibilities- Deploy and maintain critical systems, ensuring timely and efficient execution.
- Manage installations from server provisioning to sensor calibration, ensuring seamless integration with existing infrastructure.
- Supervise contractor work, ensuring compliance with AWS safety and quality standards.
- Drive operational excellence by providing commissioning support, conducting root cause analysis, creating system documentation, and following change management processes.
- Enable team success by mentoring facilities teams on system operations, collaborating with vendors on Factory Witnessed Tests, and recommending design improvements based on operational insights.
- Deliver reliable service by responding to emergencies, managing on-call rotations, overseeing service agreements, and prioritizing work through ticketing systems to maintain data center availability.
A day in the life of a technical operations specialist is fast-paced and exciting, with opportunities to innovate and make a real impact on our business.
If you're passionate about technology and operations, and enjoy working in a dynamic environment, then this role is perfect for you.
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