
Senior Retail Team Member
5 days ago
We are seeking an experienced retail leader to take on a key role in driving the success of our store. This is a fantastic opportunity to grow your career and make a real difference in the lives of pets and their owners.
As a Lead Retail Professional, you will play a crucial role in supporting the Store Manager to maximize the overall success of the store. You will help create a customer-centric environment, achieve sales targets, deliver consistent store standards, and manage costs.
Key Responsibilities:
- Create a customer-centric environment that drives sales growth and delivers exceptional customer service.
- Train and coach the store team to deliver service excellence and achieve business objectives.
- Work closely with the Store Manager to develop and implement strategies to drive sales growth and improve store performance.
- Manage costs and ensure effective use of resources to maintain a high level of profitability.
About You:
- A leader with a hands-on approach and a passion for retail.
- At least two years' experience working with a high-volume retailer.
- Strong retail management/supervision skills with a minimum 1 year experience in management.
- Proven ability to lead a team with a focus on team engagement.
- Friendly, patient, and eager to develop and train team members.
- Organised and detail-oriented with a focus on achieving key performance indicators (KPIs).
What's in It for You:
- Pet-filled days with the chance to make a difference.
- Discounts across pet products, pet-friendly workspace, and career growth opportunities.
- Access to novated leasing, workplace benefits program, discounts on corporate health insurance.
- Access to Employee Assistance Program, available 24/7 for yourself and your family.
- Development opportunities and access to strong leadership.
- Be part of a company committed to giving back to the community through charitable initiatives.
Please note that you must be able to work a flexible retail roster, either Tuesday to Saturday or Sunday to Thursday.
As part of this process, you will be asked to complete a national police check.
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