Regional Director of Operations
7 days ago
Drive business growth and exceptional customer service in the funeral industry as a Regional Manager with InvoCare.
We are a leading service provider with over 300 funeral locations, 17 cemeteries, and 29 crematoria across Australia, New Zealand, and Singapore.
This role involves leading a geographically dispersed team, recruiting, training, and developing high-performing teams, and delivering results that meet or exceed budgets.
Key responsibilities include:
- Mentor and coach teams to deliver exceptional customer service.
- Deliver performance in line with budget requirements.
- Establish an efficient organization structure.
- Recruit and develop a high-performing team.
- Ensure services are delivered in line with operational and brand standards.
Requirements:
- Proven experience leading a geographically dispersed team.
- Strong leadership and ability to articulate clear direction.
- Proven ability to move between strategy and operational execution.
- Strong attention to detail and reporting abilities.
- Proven success in delivering results that meet or exceed budgets.
We offer a range of benefits, including:
- Reward and recognition programs.
- Tailored induction and training programs.
- Well-designed and fitted-out locations with the latest facilities.
- Networking opportunities.
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