Customer Service Representative

4 weeks ago


East Bunbury, Western Australia 7-Eleven Full time
About 7-Eleven

We are a leading convenience retailing company with a long history of innovation and a commitment to customer satisfaction. Our stores offer a wide range of products and services, including food, beverages, and other convenience items.

Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Team Member. As a Team Member, you will be responsible for providing excellent customer service, maintaining a clean and safe store environment, and supporting the sales and operational goals of the store.

Key Responsibilities
  • Deliver exceptional customer service by greeting customers, responding to their needs, and resolving any issues in a timely and professional manner.
  • Maintain a clean and safe store environment by adhering to company standards and procedures.
  • Support the sales and operational goals of the store by working effectively with the store team and contributing to the achievement of sales and customer service targets.
  • Perform other duties as assigned by the store manager or other members of the store team.
Requirements
  • Passion for delivering exceptional customer service and a commitment to customer satisfaction.
  • Ability to work effectively in a fast-paced environment and adapt to changing circumstances.
  • Strong communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
  • Availability to work a minimum of 20 hours per week.
What We Offer
  • A competitive hourly rate and opportunities for overtime pay.
  • A comprehensive training program to help you develop your skills and knowledge.
  • A fun and supportive work environment with opportunities to work with a diverse team.
  • A discount on 7-Eleven products and services.
  • A chance to work for a leading convenience retailing company with a long history of innovation and customer satisfaction.


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