Hospitality Lead

4 days ago

Adelaide, South Australia beBeeLeadership Full time $70,000 - $90,000

We're seeking a Hospitality Lead who embodies high standards in cleanliness to productivity. This individual will champion our "one team" approach to effectively and efficiently handle guest complaints, queries, and suggestions.

This role involves leading the way in managing guest experiences, team performance, and hotel operations. The successful candidate will prioritize workload and ensure their team delivers authentic, memorable experiences.

The ideal candidate will have experience in front desk/guest service leadership, with excellent communication, problem-solving, reasoning, and motivational skills. They will be able to turn issues into opportunities for great guest memories.

Key qualifications include:

  • 2+ years of experience in hospitality leadership
  • Excellent communication and problem-solving skills
  • Literate and tech-savvy, with basic reading, writing, math, and computer skills
  • Fluency in English, with extra language skills a bonus

As a member of our team, you'll enjoy benefits supporting your well-being, including:

  • Paid birthday leave
  • Hotel perks like accommodation discounts and food & beverage deals
  • Enhanced parental leave
  • Proactive health days and flexible work options
  • A lifelong development program
  • IHG Career Milestone celebrations
  • Transfer of entitlements as you move and grow with IHG

We promote a culture of trust, support, and acceptance, welcoming diverse backgrounds, experiences, and perspectives. Our myWellbeing framework prioritizes your wellbeing in your health, lifestyle, and workplace.

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