Trust and Safety Specialist

2 weeks ago


Sydney, New South Wales, Australia Snap Inc. Full time

About the Role

We're looking for a skilled Trust and Safety Specialist to join our team at Snap Inc. As a key member of our team, you will play a critical role in ensuring the safety and well-being of our users.

Key Responsibilities

  • Review and respond to abuse and safety incident reports, taking appropriate action in accordance with our operations policies.
  • Develop and implement initiatives to improve our safety and security protocols, including policy development and project execution.
  • Provide guidance and training to team members on safety and security best practices.
  • Identify and escalate new issues and trends, working closely with our vendor team to ensure a high level of quality and efficiency.
  • Collaborate with internal and external stakeholders to develop and implement effective safety and security solutions.

Requirements

  • Bachelor's degree or equivalent work experience.
  • Excellent verbal and written communication skills.
  • Experience reviewing sensitive content and a meticulous attention to detail.
  • Familiarity with online child safety, fraud, spam, or other types of abuse.
  • Proven track record managing data sets and using data to inform decision making.

About Snap Inc.

Snap Inc. is a technology company that believes in the power of human connection. We're committed to creating a safe and welcoming environment for all our users, and we're looking for talented individuals like you to help us achieve this goal.



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