Site Operations Manager
5 days ago
Hastings Deering (Australia) Ltd is a leading Caterpillar dealership offering sales, rentals, and support services for Cat products across various industries.
About the RoleWe are seeking a Site Operations Manager to oversee our field service operations in Darwin. This permanent position offers an attractive 8 on 6 off roster.
The successful candidate will lead a team of qualified and experienced Field Service Fitters, coordinating service and repair activities for CAT equipment. Key responsibilities include:
- Managing customer expectations to deliver high-level, timely, and cost-effective service
- Leading and managing a remote team to optimize productivity and quality
- Coordinating logistical support for field service teams, including safety, productivity, and quality initiatives
- Providing diagnostic and technical support, as well as troubleshooting solutions
The estimated annual salary for this role is $120,000 - $150,000 AUD, depending on experience.
Required Skills and QualificationsTo succeed in this role, you will need:
- Trade qualifications with significant post-trade experience in heavy machinery and equipment
- Proven experience in field services and mechanical diagnostic skills
- Leadership and supervisory experience with a proven ability to maximize productivity
- Strong interpersonal and communication skills, both written and verbal
- Well-developed planning, time management, and scheduling skills
This role offers:
- A competitive remuneration package, including benefits and incentives
- An attractive 8 on 6 off roster, providing work-life balance
- Opportunities for professional development and growth within the company
- A supportive and inclusive team environment
Hastings Deering is one of the top 5 Caterpillar dealerships globally, operating across Australia, Papua New Guinea, the Solomon Islands, and New Caledonia. We offer a wide range of career opportunities and provide unmatched training and development aligned with Caterpillar's standards.
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