Senior Homeless Support Specialist

7 days ago

Melbourne, Victoria, Australia beBeeHomelessness Full time $44,990 - $49,998
Key Position Description

 

We are seeking an experienced professional to fill a role in delivering culturally safe three-year flexible support packages to participants who need support to sustain tenancies or move into stable housing.

 

Key Responsibilities:
  • Delivering case management and service coordination activities while liaising with other agencies, community resources, and services.
  • Building strong relationships with participants who have experienced chronic homelessness.
  • Supporting participants to move and settle into their tenancies and linking them with their local communities.
  • Working long-term with a small caseload to focus on individualised goal planning.
  • Performing regular outreach appointments, focusing on preventative support and strategies that help break the cycle of homelessness and achieve participant outcomes.

 

Required Skills and Qualifications:
  • An appropriate degree qualification relevant to community services.
  • Experience in case management and navigating complex service systems.
  • A passion for sustaining tenancies and ending homelessness in Melbourne.
  • The ability to adapt to participants' needs effectively and include the voice of the participant while collaborating with different services.
  • The ability to demonstrate de-escalation and effective response tactics towards challenging behaviour and crisis situations.

 

Benefits:
  • A supportive work environment with 1 on 1 regular line manager direct supervision, Psychological First Aid, and EAP.
  • Quality time with participants – caseloads of 8 to really get to know your participants and make a meaningful impact.
  • Flexible work arrangements for work-life balance.
  • Professional and career development opportunities, including organisation-wide initiatives like the Rainbow Collective and Culture Champions.

 

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