Parts Interpreter
6 days ago
We are seeking a skilled Parts Interpreter to join our dynamic team at our Wacol, National Parts Distribution Centre. As a key member of our parts supply chain team, you will provide exceptional customer service support to dealers and branches with their parts technical enquiries.
Your responsibilities will include liaising with OEM partners to resolve parts technical queries, collaborating with internal departments to provide customer responses, and implementing standardised answers to FAQs using our CRM database.
You will also provide support in our IDS Inventory and Freight Management Systems, ensuring seamless communication and problem-solving skills to resolve customer concerns.
About You:
- Strong customer service ethos
- Knowledge or background in heavy duty truck and/or heavy duty engine
- Ability to apply problem-solving techniques to analyse situations and communicate effectively
- Proficiency in computer operating systems (IDS, ERA, and CRM)
Why choose Penske?
- Flexible work arrangements
- Onsite parking
- Accredited training and development programs
- Commitment to safety, technical, and leadership training
- Competitive remuneration and reward programs
- Employee referral program and assistance program
- Family-friendly benefits and access to travel, health insurance, and motor vehicle benefits
Apply Now
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