
Flexible Nursing Opportunities
3 days ago
We are seeking a skilled healthcare professional to join our Nurse Triage team. This role involves working from home with flexible hours and rosters, providing clinical advice and support to individuals who contact us.
The ideal candidate will have a passion for customer service with strong interpersonal skills, empathy, and a professional phone manner. They should be self-motivated, proactive, and comfortable working to KPIs and targets.
Key Responsibilities- Triage calls and provide appropriate health information and/or provider referral if needed.
- Work from home with flexible hours and rosters.
- Provide ongoing support to clients and colleagues.
- Minimum of three years full-time equivalent recent nursing experience as a Registered Nurse Division 1, with current AHPRA registration and no notations.
- Varied nursing background with substantial public contact (e.g., A&E, Paediatrics, Community Care, Acute Medical/Surgical).
- Confidence in delivering high-standard customer service in a call centre environment.
- Ability to work autonomously to resolve problems; comfortable with computerised patient management systems.
- Excellent written and verbal communication; strong nursing assessment skills.
- Availability to work weekends and nights.
- Comfort with virtual communication platforms (audio/video, chat, IM, collaboration software).
- Commitment to continuing professional development and experience in a corporate environment.
- Flexible work arrangements to support a healthier workplace.
We are committed to diversity and encourage applications from Aboriginal and Torres Strait Islander candidates, those with disabilities, and LGBTQIA+ communities.
Employees in face-to-face healthcare roles are required to be fully vaccinated for COVID-19 as a condition of employment.
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