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Security Officer

1 month ago

Perth, Western Australia MSS Security Pty Ltd Full time

About MSS Security

MSS Security Pty Ltd is a leading security company with a national footprint across Australia. We deliver high-quality services and protect some of the nation's highest profile sites. Our employees enjoy working with us because we have a high people and culture focus, offer extensive development and progression opportunities, provide stability and certainty in a role, work collaboratively together and are high achievement focused, and know how to have fun whilst getting the job done.

Key Responsibilities

  • Ensure all security officers are compliant with MSS Security and customer requirements.
  • Liaise with MSS Management and the Client to conduct investigations of incidents, injuries or any other events at site.
  • Assist Management with resolving issues on site.
  • Assist Business and Operations Managers with conducting disciplinary action for minor breaches.
  • Ensure all personnel fully conform to company policy, including Security Officer Standing instructions, Site Standing Orders and other instructions.
  • Conduct regular site visits to ensure Site Operating Procedures are updated and maintained.
  • Ensure all sites are equipped with adequate communications.
  • Ensure the effective and efficient management, maintenance and distribution of radio communications.
  • Ensure other audit devices are working effectively and rectify or report malfunctions promptly.
  • Review sites on a regular basis to ensure procedures are aligned with site risk factors.
  • Conduct security and firearms checks in conjunction with period audits.
  • Provide advice, counselling and guidance to personnel regarding risk and performance management issues.
  • Ensure all security officers are correctly uniformed and licensed.
  • Deliver uniforms to sites as and when required.
  • Promote customer service by providing courteous and helpful assistance to client enquiries.
  • Ensure prompt attention is given to any customer dissatisfaction by communicating to the relevant Manager.
  • Be aware of and follow company policy and procedures regarding Health, Safety and Environment.
  • Report and recommend solutions for non-compliances detected which may affect the quality of service provided.

Employee Engagement

  • Identify training and development needs.
  • Provide employees with feedback and recognition.
  • Identify and rectify employee issues.
  • Provide guidance, coaching and professional development.
  • Communicate effectively with stakeholders.
  • Achieve a positive employee relations environment where employees are engaged and motivated.
  • Provide positive leadership by example to all field personnel.
  • Provide back-up and 'last resort' coverage of shifts in critical circumstances.
  • Attend to site emergencies, incidents and accidents and accompany injured workers to medical assistance.
  • Complete daily shift reports including issues, actions and possible market intelligence.
  • Ensure all mandatory training modules are completed.
  • Perform other duties as required by Management.

How to Apply

MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.

Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.

To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.

Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.