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Hardship Support Specialist | Banking Career Opportunity

3 weeks ago

Adelaide, South Australia TR3 Recruitment Full time

We are seeking a highly skilled Hardship Support Specialist to join our team at TR3 Recruitment. As a key member of our client's passionate and empathetic team, you will play a vital role in delivering exceptional customer experiences to individuals experiencing hardship.

About the Team

Our client is a leading Australian bank that prioritises team environment, professional development, and flexibility. With a strong commitment to delivering outstanding customer service, you will embody the values of our client and work closely with a diverse team of professionals who share your passion for helping others.

  • You will be responsible for facilitating solutions-focused conversations with customers, providing tailored support and guidance to help them navigate challenging circumstances.
  • Your high attention to detail and ability to work under pressure will enable you to effectively manage multiple calls simultaneously, while adapting to changing situations.
  • With a focus on delivering exceptional customer experiences, you will have the opportunity to develop your skills and expertise in a supportive and inclusive environment.
About the Role

This is an exciting opportunity for a hardworking and compassionate individual to make a meaningful difference in the lives of our clients.

Benefits

As a valued member of our team, you can expect:

  • A comprehensive training and development programme to enhance your skills and knowledge.
  • A competitive remuneration package and benefits, including opportunities for career advancement.
  • A dynamic and supportive team environment that encourages collaboration and growth.