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Fashion Brand Ambassador
3 weeks ago
Key Roles and Responsibilities
">We are seeking a highly motivated Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer experiences, building strong relationships with customers, and driving sales growth through personalized product recommendations.
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- Provide outstanding customer service, ensuring that every interaction is positive, friendly, and helpful.">
- Develop a deep understanding of our products and services, using this knowledge to make informed recommendations and drive sales.">
- Work collaboratively with colleagues to achieve sales targets and maintain a high level of store presentation.">
- Participate in visual merchandising activities, including setting up displays and maintaining a visually appealing store environment.">
- Assist with inventory management, including receiving stock, processing returns, and maintaining accurate records.">
Requirements
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- Proven experience in customer-facing roles, with a focus on providing excellent service and driving sales growth.">
- Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.">
- Able to work effectively in a fast-paced, dynamic environment, with a high level of energy and enthusiasm.">
- Strong problem-solving skills, with the ability to think critically and resolve issues efficiently.">
- Ability to lift up to 20 kg, with regular walking and standing throughout the shift.">
Benefits
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- Competitive hourly rate, with opportunities for career progression and professional development.">
- 50% staff discount on all store products, as well as access to exclusive employee-only offers and promotions.">
- Ongoing training and support, including comprehensive coaching and mentoring programs.">
- Opportunities to participate in community events and charitable initiatives, contributing to the local community and enhancing your own personal growth.">
- Employee Assistance Program (EAP), providing confidential support and resources for mental health and wellbeing.">
About Us
">Our company is passionate about empowering young people to express themselves through fashion and self-expression. We believe in fostering a culture of inclusivity, diversity, and respect, where everyone feels valued and supported.
">As a Customer Service Representative, you will play a vital role in helping us deliver on this vision, by providing an exceptional customer experience and driving sales growth through personalized product recommendations.
">If you are a motivated and customer-focused individual, with a passion for fashion and self-expression, we would love to hear from you
