Swim School Operations Manager
4 weeks ago
Belgravia Leisure is seeking a highly skilled and experienced Swim School Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth daily operation of our swim school, providing exceptional customer service, and leading a team of swim teachers.
Key Responsibilities:- Manage the day-to-day operations of the swim school, including staff supervision, customer service, and front desk management.
- Develop and implement local area marketing initiatives to increase enrolment numbers.
- Ensure accurate and up-to-date employee, customer, and pool maintenance records.
- Perform and record daily/weekly/monthly checklists and maintain a high standard of cleanliness and safety.
- Deliver swimming lessons when required and assist with general administration, cleaning, and service duties.
- At least 3 years' management experience in a similar role.
- Able to work 1 day on the weekend.
- Ability to effectively manage small teams and work autonomously.
- Excellent oral and written communication skills.
- Excellent computer skills and highly developed problem-solving skills.
- AUSTSWIM Teacher of Swimming and Water Safety certification or equivalent.
- Current First Aid Certificate and CPR Certificate.
- Current Blue Card/Working with Children Check as relevant to each state.
- Aquatics industry experience.
- Prior experience in the quality assurance of swim programs.
- Financial management experience.
- Familiarity with HR structures.
- Prior experience in pool operation.
We are committed to providing a child-safe environment and encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, and people with a disability. We're happy to adjust our recruitment process to support accessibility needs.
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Swim School Operations Manager
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