Financial Support Specialist

4 days ago


Newcastle, New South Wales, Australia G&C Mutual Bank Limited Full time

Job Description

At G&C Mutual Bank Limited, we are seeking a skilled and customer-focused Member Service Officer to join our team. As a key member of our service team, you will be responsible for delivering exceptional customer service through various channels.

Your Key Responsibilities

  • Provide high-quality service to our members via phone, email, or in-person.
  • Assist with enquiries and provide information on our product and service offerings, including deposit accounts, home loans, credit cards, and personal loans.
  • Create opportunities to offer a total solution for our members' financial needs.
  • Process members' cash and non-cash transactions efficiently.
  • Perform associated administrative tasks, including maintaining accurate and timely member records in various systems.

About Us

G&C Mutual Bank Limited is a member-focused organisation that values responsible and ethical decision-making. Our team works together to empower our members' financial futures.



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