Expert Medical Support Specialist
4 days ago
Clinical support specialists play a vital role in delivering exceptional patient care and outcomes. In this position, you will be responsible for providing clinical support and training activities for products and services in the clinical environment.
Key Responsibilities:- Provide expert clinical support to customers on products, maintaining high product knowledge.
- Support surgical procedures in hospital environments on a range of products as required.
- Manage the clinical training and in-servicing schedule in line with sales strategies.
- Enhance operating efficiencies, including managing surgeon preferences and integrating warehouse and customer service initiatives.
- Ensure proper execution of the shared calendar.
- Support the maintenance and development of customer profiles and preferences.
- Proven experience in the medical field or theatre setting, or tertiary qualifications in science or a related discipline.
- Experience in orthopaedics and/or endoscopy is essential.
- Extensive understanding of orthopaedic and/or endoscopy products, industry terminology, and clinical knowledge.
- Good understanding of the operating theatre environment and surgical procedures.
- Knowledge of the Australian healthcare system.
- Selling skills and computer proficiency in MS Office.
We invest in our people, the patients we serve, and the wider health of society. We promote inclusion and belonging, work/life balance, wellbeing, flexibility, training, and offer various perks.
Follow us on LinkedIn and visit our website to learn more about our culture and opportunities.
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