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Full Time Sales Assistant
2 months ago
About Us
As a leading premium retailer, Glue Store is part of the Accent Portfolio of brands. Our mission is to deliver on-trend clothing, shoes, and accessories from a curated selection of global street, fashion, and sports culture brands. We empower individuals to be fashion leaders and live their lifestyle by offering a unique edit of products that inspire individual style.
The Role & Responsibilities:
- Customer Experience Specialist: Provide exceptional customer service and create memorable experiences for every customer interaction.
- Sales and Service Expert: Assist customers with queries, process sales, returns, and gift vouchers while maintaining a fun and creative approach to selling.
- Product Knowledge Specialist: Share product knowledge with customers and assist Department Managers in achieving sales targets.
- Team Player: Collaborate with colleagues to achieve KPIs and targets, and contribute to a positive and inclusive work environment.
- Problem Solver: Escalate customer complaints to management and work under the guidance and support of the Store Manager.
Benefits & Culture:
- Employee Benefits: Enjoy 40% off Glue Store products, access to team member benefits, and ongoing learning and development opportunities.
- Work Environment: Collaborate with passionate team members who strive to excel in the fashion retail industry and work with sought-after products.
- Career Growth: Gain valuable management skills and progress in your career with opportunities for advancement.
Requirements:
- Previous Retail Experience: Previous retail experience is highly regarded, but not essential.
- Customer Focus: Deliver memorable experiences to customers and strive to achieve sales targets.
- Teamwork: Be a team player who values themselves and their colleagues, and is willing to learn and grow.
- Adaptability: Be willing to step out of your comfort zone and explore new opportunities.
