Customer Service Ambassador
2 weeks ago
Job Opportunity
We are seeking a skilled professional to fill the position of Customer Service Ambassador. As a leading manufacturer of steel building products, our organization has been shaping the nation since its inception.
About This Role
To be successful in this capacity, you will need exceptional communication and interpersonal skills, as well as the ability to resolve issues effectively and efficiently.
Your Responsibilities
- Interact with customers via phone, email, or face-to-face interactions to build strong relationships and ensure their needs are met.
- Collaborate with internal stakeholders to provide seamless customer experiences.
- Prepare and follow up on customer quotes, supporting sales teams across the country.
- Provide internal support and feedback to sales teams.
- Resolve issues and improve the customer's experience.
The Benefits
Ongoing career development opportunities, employee benefits, team lunches, team building activities, and an Employee Assistance Program.
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