Technical Support Specialist

2 weeks ago


Geelong, Victoria, Australia Integrated Control Technology Full time
Job Description

Based in our Melbourne office, we are seeking a skilled Technical Support Representative to join our team.

This unique opportunity involves providing superior technical support and assistance to our customers, predominantly security installation professionals. The ideal candidate will possess exceptional communication and problem-solving skills, with the ability to work closely with key customers to test and replicate issues.

The selected candidate will be confident in advancing customer knowledge with key product information where applicable. Establishing rapport and building relationships with customers is crucial for this role, aided by the ability to quickly evaluate project-specific technical issues and prioritize within a varied workload.

We design and manufacture our own cutting-edge products (software and hardware), which are highly versatile. Day-to-day, there is significant scope for queries and diverse challenges that are resolved by our talented Technical Support team.

Minimum Requirements
  • Must have the right to work permanently in Australia
  • Consent to police checks required


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