Luxury Hotel Operations Manager

1 day ago


Newcastle, New South Wales, Australia Crystalbrook Collection Hotels Full time

Crystalbrook Collection Hotels is seeking an experienced Hotel Duty Manager to join our team in Newcastle.

We offer a competitive salary package of $73,348 per annum and a range of benefits, including a 50% F&B discount across all of our venues.

About the Role:

This role involves leading the day-to-day operations of the Front Office Department, inspiring a high-performing team to deliver exceptional service to our guests. The ideal candidate will have proven experience in developing and motivating teams, with strong knowledge of hotel management systems such as Opera.

Key Requirements:

  • Proven experience in a similar Duty Manager position, preferably in the hotel industry.
  • Demonstrated ability to motivate and inspire a team to deliver exceptional service.
  • Strong technical skills, including proficiency in Outlook, Word, and Excel.
  • Guru-level knowledge of PMS (Opera) highly regarded.

About You:

We are seeking individuals who share our values of collaboration, inclusivity, and a commitment to delivering exceptional guest experiences. As a member of our Front Office Team, you will work with exceptional people in a supportive and passionate environment.

We are unable to consider candidates on short-term working holiday or student visas for this opportunity.



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