Tyre Sales Professional
3 days ago
We are seeking a highly motivated and experienced sales professional to join our team as an Account Manager for Commercial Tyre Sales. This role will be pivotal in driving sales growth, strengthening customer relationships, and ensuring our clients receive top-notch service.
About CTS PeopleCTS People is a dynamic enterprise with a broad portfolio of businesses, including Complete Tyre Solutions (CTS), CTS Tyre Recycling, Bunbury Truck Sales and Service, and CTS People. We specialize in transportation, recycling, automotive sales and service, and staffing solutions, maintaining a strong presence across Western Australia.
Our commitment to delivering innovative, sustainable services has established us as a trusted partner for businesses in the mining, logistics, and commercial sectors.
Key Responsibilities:- Sales Generation:
- Actively seek new business opportunities and generate sales inquiries within the commercial tyre market.
- Develop and implement a targeted sales plan for potential customers in the region.
- Assess customer needs to recommend the right tyre solutions, products, and services.
- Account Management:
- Act as the primary point of contact for a portfolio of commercial clients, ensuring clear and timely communication.
- Foster long-term relationships with key clients to understand their needs and optimize service.
- Prepare and present quotations and sales agreements, following up to close sales effectively.
- Customer Retention and Development:
- Engage regularly with existing customers to understand their ongoing business needs and suggest suitable products.
- Collaborate closely with the branch team to coordinate tyre deliveries, installations, and after-sales support, enhancing client satisfaction.
- Proactively address and resolve client concerns to meet and exceed expectations.
- Market Analysis and Sales Strategy:
- Track local market trends, competitor activity, and identify new growth opportunities within the service area.
- Identify and pursue new sales channels to increase brand presence and market share.
- Maintain an up-to-date understanding of our product offerings, industry developments, and competitive advantages to present confidently to clients.
- Reporting and Documentation:
- Use CRM software to keep accurate records of sales activities, customer interactions, and follow-ups.
- Prepare monthly sales reports, summarizing achievements, future opportunities, and any challenges faced.
- Collaborate with the Business Development and Regional Managers to set and review sales goals on a regular basis.
- Proven experience in sales and account management, preferably within the tyre industry or a related field.
- Excellent communication, negotiation, and relationship-building skills.
- Strong organizational skills with the ability to manage multiple client accounts efficiently.
- Proficiency in CRM software and Microsoft Office (Word, Excel, PowerPoint).
- A proactive, results-driven mindset with a commitment to high levels of customer satisfaction.
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