Customer Service Specialist

1 day ago

Adelaide, South Australia beBeeCustomer Full time $82,657 - $91,222
Be a part of our team and contribute to delivering exceptional customer service. We are seeking a qualified Library Officer to provide frontline support to students and staff at Flinders University.

Key Responsibilities
  • Offer assistance to users in the use of library spaces, facilities, and resources across all collections.
  • Support the use of the university's Learning Management System and handle general enquiries, referring complex queries to specialist teams as needed.
  • Operate multiple online systems and manage print and digital resources accordingly.


The ideal candidate will possess excellent communication skills, be able to work collaboratively with others, and demonstrate a commitment to providing high-quality services. If you have a passion for delivering exceptional customer experiences and believe you can make a difference, we would love to hear from you.
About the Role
  • This is an exciting opportunity to join a dynamic team that prioritizes student experience and supports learning, teaching, and research activities.
  • You will have the chance to work in a welcoming environment that fosters a sense of community and promotes inclusivity.
  • As a key member of our team, you will play a vital role in shaping the library's services and contributing to its ongoing success.

What You'll Gain
  • Opportunity to develop your skills and expertise in a supportive and collaborative environment.
  • Chance to make a positive impact on students' lives and contribute to their academic success.
  • Flexible working arrangements and opportunities for professional growth and development.

How to Apply

Interested candidates should submit their application through the Jobs@Flinders portal. Please ensure you address the key position capabilities and provide supporting evidence where applicable.

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