Manly Fast Ferry Customer Experience Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeecustomer Full time $60,000 - $80,000
Customer Service Representative

We are seeking a customer-focused professional to deliver exceptional experiences on our Manly Fast Ferry service.

This role involves interacting with customers and ensuring their needs are met in a timely and efficient manner.

  • Main Responsibilities:
  • Provide accurate and efficient fare and route information
  • Collaborate with vessel crew to ensure coordination of customer movements
  • Maintain professionalism at all times and comply with company standards

Key Requirements:

  • Proven experience working in face-to-face customer service/sales environment
  • Foster a positive and respectful attitude towards customers
  • Excellent verbal and written communication skills
  • Ability to listen attentively and problem solve effectively

About the Role:

This is an exciting opportunity to join a dynamic team and contribute to delivering exceptional customer experiences.

What We Offer:

A supportive and inclusive work environment, opportunities for growth and development, and a chance to be part of a recognized leader in diversity and inclusion.

Join Our Team:

We welcome applicants who share our values and are committed to delivering exceptional customer experiences.

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