Banking Career Opportunities in Smithfield Branch
4 weeks ago
The Commonwealth Bank of Australia is a leading financial institution serving over 10 million personal and small business customers. With a rich history spanning over 100 years, we offer market-leading products, services, and technology to make a real impact on our customers' lives.
Job DescriptionWe are seeking a Customer Banking Specialist to join our Smithfield Branch team. As the public face of CommBank, you will be responsible for delivering exceptional customer service and providing comprehensive banking solutions to meet their needs. Your role will involve:
- In-depth conversations with customers about their overall banking requirements, including Home Loans, Business Banking, and Financial Advice;
- Supporting customers with enquiries, account maintenance, and credit product applications;
- Completing Financial Health Checks to assess customers' financial needs and identify potential changes;
- Educating and demonstrating our in-branch technology and digital banking options;
- Problem-solving and providing effective solutions while championing our risk-adverse culture.
To succeed in this role, you will require:
- Experience in delivering exceptional customer service in a financial services, retail, or hospitality environment;
- Excellent communication skills to articulate complex financial terms clearly;
- The ability to ask questions, find solutions, act with integrity, and prioritize customer needs;
- A genuine interest in building a career with CommBank.
We offer a range of benefits, including:
- Comprehensive training program to kickstart your banking career;
- Access to extensive employee benefits & discounts;
- Collaborative and high-performing culture.
We welcome Aboriginal and/or Torres Strait Islander people to apply. If you're already part of the Commonwealth Bank Group, please submit your application through Sidekick.
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