System Infrastructure Technical Support Professional

1 week ago

Sydney, New South Wales, Australia beBeeInfrastructure Full time $80,000 - $100,000

IT Infrastructure Support Role

We are seeking an experienced IT professional to join our team as a System Support Specialist. The successful candidate will be responsible for:

  • Migrating workloads and collaborating with infrastructure architects, application, and database teams on project designs
  • Backup and restore of systems, application distribution, data responsibility on servers
  • Analysing and processing user issues and requests
  • Providing solutions to technical requests and problems
  • In charge of devices' end-to-end connectivity, auditing, and device information
  • Troubleshooting connectivity on network devices, firewalls, servers, switches, routers, storage, copper, fibre, power, and all infrastructure devices in the data centre
  • Documentation, physical equipment auditing, and managing IT records and asset management, maintaining inventory of work tools, equipment, and devices

The ideal candidate should possess:

  • A Bachelor's degree in IT (preferred)
  • At least 2 years' experience in a similar role
  • P-Series experience
  • Experience working on enterprise-sized clients' critical services
  • Relevant migration experience
  • Excellent communication skills

Our company is an innovative provider of technology-enabled business solutions and consulting services across various industries. With over 1200 consultants assisting clients across Australia, we continue to grow at a rapid pace.

Key Responsibilities:

As a System Support Specialist, you will be responsible for ensuring the smooth operation of our IT infrastructure. This includes:

  1. Maintaining and upgrading hardware and software systems
  2. Resolving technical issues and providing support to users
  3. Collaborating with other teams to design and implement new projects
  4. Ensuring compliance with industry standards and best practices

What We Offer:

Our company offers a dynamic and supportive work environment, with opportunities for professional growth and development. As a System Support Specialist, you will have access to:

  • Ongoing training and education programs
  • Opportunities for career advancement
  • A competitive salary and benefits package

How to Apply:

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