Resort Night Operations Specialist
1 week ago
We Put the World on Vacation at Wyndham Destinations
Our mission is simple: to deliver exceptional experiences for millions of travelers worldwide.
At Wyndham Destinations, our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and Sports Illustrated Resorts.
Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into reality.
As a Resort Night Operations Specialist, you will be responsible for after hour operations for resort and Reception, including security patrols, public area cleaning, call outs to guest villas to assist with housekeeping and maintenance requests and after hour owner requests.
You will also greet and welcome our guests and Owners to the hotel, provide hotel facilities and services information, advise on local attractions, activities, restaurants and ensure our guests' holiday expectations are exceeded.
Key Responsibilities:
- Conduct security inspections/patrols
- Recognize and solve problems in the workplace
- Perform routine cleaning and clerical tasks
- Basic knowledge of bookkeeping and cash handling
- Flexible to work a 7 day week roster including night shift, weekends and holidays - you will be required to work late night shifts.
What You'll Bring:
- Confidence and attention to detail
- Ability to perform tasks efficiently and effectively
- Strong communication and interpersonal skills
- Genuine enthusiasm for delivering exceptional customer service
About Us:
Hospitality is at the heart of all we do at Wyndham Destinations. Here, you'll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another.
We're always looking ahead to what's next and how we can strengthen our business, its neighboring communities, and the customer experience.
The estimated annual salary for this role is around $65,000 - $75,000 AUD, depending on experience and qualifications.
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