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Field Service Technician
2 months ago
We are seeking a skilled Field Service Technician to join our team at Hastings Deering (Australia) Ltd. As a Field Service Technician, you will be responsible for performing maintenance and repairs on CAT machinery at various locations and sites.
Key Responsibilities:- Perform routine maintenance and repairs on CAT equipment to ensure optimal performance and extend equipment lifespan.
- Provide exceptional customer service by keeping customers informed of job progress and costs.
- Ensure repairs are carried out in accordance with manufacturer guidelines to prevent rework.
- Determine the reusability of disassembled parts and submit accurate service reports and timecards.
- Support the sale of genuine parts and provide guidance to customers on supply.
- Relevant trade qualifications in Heavy Machinery and/or Diesel Mechanic.
- Demonstrated industry experience in mining, earthmoving, construction, quarrying, or local council.
- Well-developed communication and customer service skills.
- Ability to work autonomously and as part of a team.
- Commitment to a high level of workplace health and safety.
Hastings Deering is one of the top 5 Caterpillar dealerships globally, offering sales, rentals, and support services for Cat products across various industries. We have over 3,500 employees across 23 business service centers in Australia, the Northern Territory, Papua New Guinea, the Solomon Islands, and New Caledonia.
