Customer Care Team Leader
3 days ago
This is an exciting opportunity to work in a mission-driven organisation that values its employees and provides a supportive work environment.
We are seeking a highly motivated Customer Care Team Leader to lead our busy Home & Community Services team based in Sydney. The successful candidate will be responsible for delivering high-quality customer service and providing day-to-day management support to the Customer Care Team.
The key responsibilities of this role include:
- Providing leadership and guidance to the Customer Care Team to ensure consistent performance and timely resolution of client queries.
- Building the skills, knowledge, and competency of the Customer Care Team to meet the required standards.
- Acting as a point of contact for escalated calls and enquiries and providing solutions to resolve issues.
- Promoting Home and Community services and products to ensure all team members have a clear understanding of the product offerings.
- Ensuring accuracy and timely update of information in relevant systems.
As a leader in this field, you will play a critical role in shaping the customer experience and driving business success. We value diversity and inclusivity and welcome applications from people across our community.
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Customer Care Team Leader
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Customer Care Team Leader
7 days ago
Sydney, New South Wales, Australia Catholic Healthcare Limited Full timeCustomer Care Team Leader - Home and Community ServicesHunters Hill NSW 2110, AustraliaPosted Sunday 27 July 2025 at 2:00 pm | Expires Thursday 28 August 2025 at 1:59 pmDiscover a career where care goes both waysLocation - Hunters HillCompetitive hourly rate - from $48 per hour based on experience (plus superannuation)Not for profit employer, so you pay less...
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