Operations Team Leader

6 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time $75,000 - $100,000
Leader Job

This leadership role is unlike a typical warehouse job. As a leader, you'll oversee daily operations, including packing, kitting, restocking airline service carts, and washroom coordination. You'll lead a team of frontline staff, ensuring smooth workflows, high-quality standards, and timely delivery to meet airline schedules.

Main Responsibilities:
  • Lead a team of packers and washroom attendants in a fast-paced 4PL airline catering operation, focusing on safety, quality, and productivity.
  • Manage daily operational activities, including packing, kitting, restocking airline service carts, and washroom coordination, to meet strict airline schedules and service standards.
  • Allocate resources effectively to meet production targets and adapt to changing operational demands.
  • Cultivate a culture of accountability, continuous improvement, and high performance among team members.
  • Monitor and report on operational performance, identifying areas for improvement and implementing solutions to enhance efficiency and service delivery.
  • Nurture strong relationships with internal and external stakeholders to ensure customer expectations are met and exceeded.
Required Qualifications:
  • Previous supervisory experience in a production or 4PL environment, preferably in airline catering.
  • Strong leadership skills, proven ability to manage, coach, and motivate teams.
  • Ability to build customer relationships and manage service expectations.
  • Experience using WMS systems, such as Manhattan, and Microsoft Office tools.
  • Organized, adaptable, and committed to continuous improvement and operational excellence.
  • Able to obtain a police clearance as part of the recruitment process.

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