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Customer Engagement Specialist

2 weeks ago

Sydney, New South Wales, Australia Merlin Entertainments Full time
Key Responsibilities
  • Deliver Exceptional Customer Service: Engage with guests, answer questions, and provide memorable moments throughout the attraction.
  • Work Across the Attraction: Walk the exhibit halls, take photos, and ensure a seamless guest experience.
  • Maintain High Standards: Ensure figures and displays are show-ready, spaces are clean and tidy, and the attraction is in safe operating condition.

This role requires a strong commitment to customer satisfaction, attention to detail, and a passion for delivering world-class service.