
Systems Operations Manager
2 weeks ago
About Us
We are a not-for-profit organisation passionate about improving care for people in need. We aim to set the standard of relationship-based care for complex needs.
About The Role
We seek a Workday Systems Manager who will be responsible for administration, configuration and optimisation of our Human Capital Management system. This role acts as a key liaison to ensure that our system supports current and future business needs.
The ideal candidate has strong technical expertise in Workday, outstanding problem-solving skills, and a proactive mindset focused on continuous improvement.
- Key Responsibilities Include:
- System Administration: Manage day-to-day operations of the Workday platform including configuration, business process maintenance, security and user access
- Project Management: Lead or support Workday-related projects such as system upgrades, new module implementations and integrations
- Cross-Functional Collaboration: Work with stakeholders to gather requirements, troubleshoot issues and implement solutions
- Reporting & Analytics: Develop and maintain custom reports and dashboards to support operational requirements
- Vendor Management: Serve as the primary point of contact for Workday support and other third-party vendors or consultants
- Training & Support: Provide training and support to end-users and ensure documentation is maintained
- Compliance & Security: Ensure data integrity and compliance as applicable
- Continuous Improvement: Monitor system performance and user feedback to recommend enhancements and best practices
About You
- Commitment to align with our mission and values
- Bachelor's degree in Information Systems, Human Resources, Business or related field (or equivalent work experience)
- Significant experience in Workday administration and modules including Core HCM, Compensation, Talent Management, Recruiting, Payroll etc
- Strong understanding of Workday reporting and calculated fields
- Excellent project management and communication skills
- Ability to translate business needs into technical requirements
- A current driver's licence and willingness to travel when required
- Outstanding stakeholder relationship skills
- Ability to work independently and as part of a team
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